We stand by our product.
In the extremely unlikely event that you’re unhappy with our multi-collagen supplement (which there is a better chance of being struck by lightening), but anyway, we will stand by our product.
That means we will give a FULL refund. And no, you don't have to ship the product back to us.
However, we will ask that you contact us in less than 30 days from your purchase. Please be sure to reference your order number.
If you contact us after 30 days from the original purchase, we will not be able to process a refund, unfortunately. As much as we would like to give money back and wish you well, we have to draw the line somewhere or else Pandora’s box will be opened.
Thank you for understanding.